Frequently asked questions
How should I arrive to my appointment?
If you are booking any of the "Curl Therapy Experience" sessions, you must detox your hair approximately 30 days prior to your appointment date (detox instructions). For the day of your appointment, please arrive with hair that has been cleansed and styled within the last 4-7 days in the best wash n go you can do. If you find it difficult to do a wash n go, fully dry & detangled hair free of oil, butter and heavy product (also no "pre-poo" of any substance on the hair) is okay. Please arrive as instructed to avoid delay or cancellation. What not to do? If any part of your service includes a Curl Cut, Please do not arrive with the hair pulled back (no puffs, no buns, no head scarves, etc.). Your cut will have the best possible outcome when you arrive as instructed! All other services: Arrive with detangled hair that has been cleansed within the last 14 days or arrive in a previous silk press (no older than approx.. 2 weeks).
I definitely need a maintenance cut, but I need a new shape!
Yessss!!! The cut is the most important aspect of a polished look! Just prepare to show 3 inspiration pics to your appointment. The "model" in the inspo pics should have a hair type similar to yours. Keep in mind, the inspiration pictures are only used as a reference point, and results will vary based on each individuals unique attributes. Check out my Instagram page @zcforhair for real clients with bomb shapes as a reference point!
Do you charge a detangle fee?
I know detangling seems like a sport! It does take some skill and patience to master. However, It's best to arrive to your appointment with completely detangled hair to avoid delays. If it is discovered that your hair is very tangled during your session, a detangle fee charged per half-hour will be applied to your final service cost.
Will I get a 7-day wash-n-go?
It's possible! However, it's really based on many factors for each individual client:
- How well they do their wash n go and how it's maintained
- Their activity level (sweaty, vigorous exercises, outdoor activity, etc.)
- Overall texture, needs and lifestyle
- Traveling between different climates through out the Bay Area, between different states, etc..
Can I schedule a color appointment?
There are many factors that I like to take into consideration when doing color. I suggest you book an "In-Person" consultation with me, and bring in 3 inspiration pics: 2 of the colors you like and 1 that is similar. The "model/person" in the inspo pics should have a hair type similar to yours with their hair styled how you normally like to wear your own hair. Keep in mind, the inspiration pictures are only used as a reference point and results will vary based on each individuals unique attributes. Therefore, a consultation is best.
I want to chemically straighten my hair. Can I schedule an appointment?
Sorry, I'm no longer accepting new clients for "Japanese Straightening". This service is phasing out; but I could give you a referral.
My hair is thinning. Can you examine my scalp at the time of my hair appointment?
I'm sorry to hear about your hair concerns. You can schedule a Trichology consultation with me separately. Once we have mutually decided to partner with each other on getting to the source of your hair and scalp maladies, your follow-up service may/may not be done on the same day as your hair session.
What is considered an "established" or "existing" client?
I know this can be a bit confusing. Especially if I've done your hair before. However, I use the terms "established" and "existing" interchangeably to describe a sector of clientele that hasn't had certain salon serves beyond a normal maintenance schedule. Most services listed on the booking site will have the time frame listed in the description box. Any requested service that goes beyond that time frame (without being maintained by me), will be rescheduled to the appropriate service on the new client booking colander or the request will be declined.
I don't know what services I need but I am ready to schedule an appointment. What should I book?
I know how you feel! If you are unclear of what direction you want to go with your hair, book "Let's consult with Z!" or an "In-Person Consultation with me and let's discus your hair goals!
What is the best way to contact you?
Email and Text are the best ways to reach me. I respond typically within 48-hours business hours. More details here: Contact Info